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Customer Service and Benefits
METRO Loyalty Program
Professionals enjoy many advantages,
advantages, advantages...
Exclusively at METRO´s, the No. 1 in Cash & Carry business.

THE BIGGEST CHOICE OF MORE THAN 18,000 FOOD ARTICLES.

METRO´s food assortment encloses all well-known industrial brands, more than 2,300 Own Brand articles, more than 2,000 articles from regional production, more than 500 organic products as well as about 270 fish and seafood articles. Therefore METRO is the clear number 1 within food sector!

MORE THAN 30,000 NON FOOD ARTICLES FOR ALL REQUIREMENTS.

Professional gastronomy equipment, working clothes, consumer electronics, office supplies as well as household and cleaning articles: From convectomates to chef´s hat, from TV over printer up to broom or detergent - you can find everything you need for your business at METRO.

ENJOY THE LONGEST OPENING HOURS IN AUSTRIA.

Countrywide unique: Your METRO market is opened from Monday till Friday from 6 to 22 o'clock and on Saturdays from 8 to 18 o'clock. Especially professional customers can profit much from this additional time flexibility: METRO is simply longer available for you!

METRO OWN BRAND PRODUCTS AT UNBEATABLE PRICES.

The formula for success of more than 4,200 products: Ultimate quality at unrivaled prices - such as "ARO" products for your daily needs permanently at the best price in Austria, the professional line "HORECA Select" for the exclusive cuisine, "RIOBA" premium products for bars and cafés up to "SIGMA - Everything for your office".

QUALITY ASSURANCE YOU CAN RELY ON.

METRO stands for ultimate freshness and top quality standards for the whole assortment. This highest demand is guaranteed by strict import controls, product analyses, samplings by accredited labs and regular hygiene inspections. Premium product freshness is constantly ensured by observance of the HACCP Directives.

WE ARE HERE FOR YOU!

You have questions, need help or like to share your opinion with us? Fine! Our customer care center is available from Mo-Fr between 8-18 o'clock: by phone (01) 690 80 690 or by e-mail customercare@metro.at

ASSISTANCE AND ADVICE: WHEREVER AND WHENEVER NEEDED.

The customer service on-site in each METRO market is your competent and quick drop-in center for all your concerns, e.g. for questions according to the METRO card, exchange, repair or product complaints. The main target of our customer service employees is your personal satisfaction with the products that you have purchased at METRO.

12 X EASILY ACCESSIBLE THROUGHOUT AUSTRIA!

No matter where you are - METRO is always close to you: in Vienna Simmering, Vienna Vösendorf, Langenzersdorf, St. Pölten, Wr. Neustadt, Linz, Wels, Salzburg, Graz, Klagenfurt, Innsbruck und Dornbirn. More info: www.metro.at/standorte

© METRO Cash & Carry Österreich GmbH – Legal Notes / ImprintTerms and Conditions of Sale